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The dabbawalas may be semi-literate, but their efficient delivery and time management skills would shame some professionally managed corporations. The American business magazine Forbes has given a six-sigma performance rating to them. The dabbawalas were also featured in a BBC documentary.

More than 200,000 lunch boxes are transported to and fro every day by a dabbawala.

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Page last modified on January 17, 2008, at 01:07 PM